Shipping policy

Thank you for choosing Diamonds and Studs for your fine jewelry needs! We take great care in ensuring your jewelry arrives securely and promptly. Below, you'll find all the information about our shipping process.

1. Shipping Locations

We are happy to offer shipping to the following regions:

  • Domestic: United States
  • International: N/A

2. Order Processing Time

Orders are processed within [1-3] business days from the date of purchase. Please note that orders placed on weekends or public holidays will be processed on the next business day.

  • For custom or personalized items, processing time may take an additional [3-5] business days.
  • For engraving requests, please allow an additional [2-3] business days for completion.

3. Shipping Methods & Delivery Times

We offer the following shipping options, ensuring that your jewelry is handled with the utmost care:

  • Standard Shipping: Delivery within [5] to [7] business days.

Please note that delivery times are estimates and may vary depending on your location and the carrier.

4. Shipping Costs

Shipping charges are calculated based on the size, weight, and destination of your order. Shipping costs will be displayed during checkout, before you confirm your order.

5. Insured Shipping & Packaging

All jewelry orders are shipped fully insured for your protection. We package your jewelry with care and include secure, discreet packaging to ensure its safety during transit. Your items are tracked, and signature confirmation may be required upon delivery.

6. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can track your order at any time using the carrier's tracking system.

7. International Shipping

We offer international shipping to select countries. However, international orders may be subject to customs duties, taxes, or fees depending on your country’s regulations. These fees are the responsibility of the customer, and we recommend checking with your local customs office for more details.

8. Address Accuracy

To avoid shipping delays or complications, please ensure that your shipping address is correct and complete at the time of checkout. We are not responsible for lost or delayed orders due to incorrect or incomplete addresses. If you notice an error after placing your order, please contact us immediately at shawndiamondsandstuds@gmail.com/ +12137989823‬.

9. Shipping Delays

While we strive to ensure timely delivery, sometimes shipping delays may occur due to unforeseen circumstances such as weather, holidays, or carrier issues. We are not responsible for delays caused by factors outside of our control, but we will assist you in tracking your order if needed.

10. Lost or Damaged Packages

In the rare case that your jewelry is lost or damaged during shipping, please contact us immediately at shawndiamondsandstuds@gmail.com/ +12137989823. We will work with the carrier to resolve the issue and either replace or refund your order.

11. Signature Required

For security purposes, a signature will be required upon delivery of all jewelry orders. If you are not available to sign for your package, please contact the carrier to reschedule delivery.

12. Returns & Exchanges

Due to the nature of our products, all jewelry sales are final. We do not accept returns or exchanges unless the item is defective, damaged, or you received the wrong item. For more details, please refer to our [Returns & Exchanges Policy].

13. Contact Us

If you have any questions regarding shipping or need assistance with your order, please feel free to contact us:

  • Email: shawndiamondsandstuds@gmail.com/ 
  • Phone: +12137989823

We are here to help and ensure your jewelry shopping experience is exceptional!